What Do Patients Say
You are one in a million.
I am lucky and most grateful to have had a top surgeon to treat me...
Dear Mr Goyal,
There are no words adequate enough to express both mine and my husband's extreme gratitude for your kindness, understanding and professionalism when we were both at our lowest. I thank you from the bottom of my heart for what you have done for me. I am lucky and most grateful to have had a top surgeon to treat me. No one could wish for better treatment, care and advice. You are one in a million. Thank you again for stepping in at the last minute to do my surgery. Kind regards to you and your family. |
Even after the results confirming the presence of cancer,
I was 100% positive and I can honestly say this was down to the way in which Mr Goyal explained everything to me...
I am sending this email to pass on my sincere thanks to Mr Goyal.
Having never been around or been affected by anyone who has experienced cancer Mr Goyal's manner put me completely at ease. Even after the results confirming the presence of cancer, I was 100% positive and I can honestly say this was down to the way in which Mr Goyal explained everything to me.
I was made to feel that I was the only patient he was seeing that day as I never felt rushed or unable to ask questions. There has been an odd day when I have felt a little bit sorry for myself but this has been short lived and I have quickly gone back to Mr Goyal telling me that what he seen was treatable.
Please pass on mine and my families immense gratitude.
Having never been around or been affected by anyone who has experienced cancer Mr Goyal's manner put me completely at ease. Even after the results confirming the presence of cancer, I was 100% positive and I can honestly say this was down to the way in which Mr Goyal explained everything to me.
I was made to feel that I was the only patient he was seeing that day as I never felt rushed or unable to ask questions. There has been an odd day when I have felt a little bit sorry for myself but this has been short lived and I have quickly gone back to Mr Goyal telling me that what he seen was treatable.
Please pass on mine and my families immense gratitude.
Thanks to you and your team...
I'm ready to move forward in my life...
To Mr Goyal, A 'thank you' does not seem to be nearly enough. But I wanted to express my thanks for taking good care of me on my cancer journey. Your skill, your compassion, your care and patience made a real difference to me at a very difficult time. Thanks to you and your team, I'm ready to move forward in my life. Gratefully yours. Ps: My family also wish to extend their thanks and warmest regards to you and to your family. |
You have enabled me to see my daughters grow up
& spend valuable time with my husband & my family...
To
Mr Goyal, What do you buy a gentleman that has saved your life? This is a small token to thank you for all of your patience, support & for giving me my health back. You have enabled me to see my daughters grow up & spend valuable time with my husband & my family. Please never under estimate the wonderful gift you give to people. Many many Thanks |
"You really are wonderful"
I will never forget the compassion you showed me...
helping to make a rather difficult situation much easier to face...
21 June 2019
Dear Mr Goyal, Lumpectomy ...... 2019 My apologies for the delay in writing to Thank You for your care, kindness and your skill in performing my lumpectomy. It has healed well and following my ONCOType RS of 17 radiotherapy begins on .../..../2019. All the hospital staff I have met in this consultation have been so kind and gentle with me, all helping to make a rather difficult situation much easier to face. Thank You, Kind Regards |
Thanks for all the support, encouragement and answering my endless questions...
I dread to think what future I would have had...
your kindness and professionalism filled me with great confidence...
You are doing an amazing job...
letter in appreciation of my treatment in your care...
Dear Mr Goyal.
I am writing this letter in appreciation of my treatment in your care recently. My care in the new Anwen ward was excellent. All of the staff were courteous and extremely kind. Because I have some mobility problems they wheeled me to all of my treatments and even wheeled me to the front entrance when I was discharged, where my daughter was able to pick me up in her car. Apart from a few problems with the new ward such as finding light switches and making the shower work I had a very good experience. Watching the staff work on Tuesday morning was something to be marvelled at with so many patients and carers coming in at 7am and everybody knowing how to sort everything out. Then the whirl of all of the doctors and consultants coming around before the surgery lists started. Still everyone was good humoured and had time to make sure that I understood everything that was going to happen to me that day. Once again my thanks to you and all of your team. Yours sincerely |
Thank you and your team so much for the wonderful care...
you made it easier to bear...
I will be forever grateful for all that has been done for me...
To Mr Goyal & your Superb Surgical & Nursing Team,
After 6 years, I'm finally discharged, " JUST CAN'T THANK YOU ENOUGH FOR EVERYTHING - YOU REALLY ARE WONDERFUL ! " I will be forever grateful for all that has been done for me. Without your intervention, kindness, listening and genuine care... Thank You |
I was so impressed by the service you offer...
My name is ...... and I had an appointment at your centre on Thursday 30th May.
I wanted to take the time to write and say thank you (all too often we only make the effort to complain). I was so impressed by the service you offer. The staff I met were both human and professional. The information I was given was clear and relevant. The fact that my tests were reviewed as we went, so I came away with a definitive answer and no one's time or effort was wasted on unnecessary checks, was just fantastic. Thank you all so much for your time and dedication. |